Contact information
Get in Touch
Thank you for your interest in ROMADOS. We're here to help and answer any questions you may have. There are several ways to contact us:
Email Support
For general enquiries, customer support, and assistance:
Email: contact@romados.store
Response time: within 24 hours
Phone Support
Phone: +44 1527 914444
Hours: Monday–Friday, 9:00 AM – 5:00 PM
Postal Address
ROMAN DOORS LTD
30 Greenbox, Weston Hall Road, Stoke Prior
B60 4AL Bromsgrove, Worcestershire
England
United Kingdom
Please contact us before sending anything back — returns received without a reference can take significantly longer to process.
What to Expect
| Enquiry | Response time |
|---|---|
| Questions about an existing order | 24 hours |
| Returns and cancellations | 24 hours |
| Faulty or damaged items | 24 hours |
| Refunds once your return arrives | 5 business days |
Company Details
ROMADOS is a trading name of ROMAN DOORS LTD, registered under company number 14969451. Registered office: 30 Greenbox, Weston Hall Road, Stoke Prior, B60 4AL Bromsgrove, Worcestershire, England, United Kingdom.